Return Policy

RETURN & EXCHANGE POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us within 30 days in a like new condition for a full refund minus shipping costs.

Returns

All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition.

Return Process

To return an item, please email customer service at info@mogerdog.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase and mail your return the following address:

Moger Dog Supply

Attn: Returns RMA #
641 N 200 E

Spanish Fork, Utah 84660

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.You may also use the prepaid shipping label enclosed with your package.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return/exchange. Please allow at least 3 days to process from the receipt.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.